An International customer has received my item from the UK and is now saying it doesn't...

GetHuman1535215's customer service issue with eBay from November 2018

9 views | 18429 similar | 0 following
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The issue in GetHuman1535215's own words
An International customer has received my item from the UK and is now saying it doesn't work. I did describe in my sellers notes that there might be minor defaults and parts missing, however, he would still like to return the item. I am happy for him to return but he must pay for the shipping, as my description did explain the item was not new. As he lives abroad, can you tell me how he can return to me without this costing him or me a fortune? Can it still go through your Global Shipping Programme? So he just pays the courier fees in his country and charged at a domestic price?*Here are the details of the item sold:***************DS-*DF*-***-B HIKVISION ANALOG IR SPEED DOME CCTV CAMERA*Item price*£ **.***Quantity**

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eBay

Customer service issue
Reported by GetHuman1535215
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 18429 others
0 customers following this

Timeline

GetHuman1535215 started working on this issue
Nov 10th, 2018 1:20pm
GetHuman1535215 shared this issue with followers on Twitter
Nov 10th, 2018 1:23pm

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