Complaint*Dear Ebay*I saw your "tell us what you think", and I would tell you.*I don't...

GetHuman-bapankus's customer service issue with eBay from November 2018

14 views | 18365 similar | 0 following
Help with my eBay issue
Next: our robot will wait on hold for GetHuman-bapankus to get a eBay rep on the line!
Always use the GetHuman Phone to call eBay. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-bapankus's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bapankus may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman-bapankus's own words
Complaint*Dear Ebay*I saw your "tell us what you think", and I would tell you.*I don't know why, just looked my feedbacks on the site. And I remembered I'll check my only one negative feedback what I gave under my whole ebay life. I was looking for, and nothing. I didn't find. After, I noticed the revise feedbacks. I didn't know about until now. I was looking for the description, what is that mean, and I see now, you obviously deleted my feedback. I would like to know, why.*I bought an engine in **th September. That day, when it should have been arrive, I noticed, he doesn't want bring the engine that day, just on the next week. I told him, if he can't deliver the engine that day, send my money back, because I have to buy an other engine. But you have to know my story, because I asked help in online chat. The costumer service was very kind, and helped me opened a case earlier, because I wanted back my money as soon as possible. (**********)*So summary:*- He never wanted deliver the item in that time, what he promised.*- I lost my salary on that day, because I waited the engine at home.*- I couldn't keep my word towards my client.*- Needed take money away from my family for an other engine.*- And the worst, what totally annoying me, his attitude. He played with my money, and my time. He told me, just he'll send my money back, if I find an other engine earlier, as he wanted deliver the engine to me.*After these, you think my feedback was unfair. I would like to inquire, what is the negative feedback rule? When can I give negative feedback? When will be fair a negative feedback? *I didn't get any notice about the revise. I usually check the seller's feedback when I buy something. I know already, what you show there, that is not really true.*Anyone, who wants to buy something from this seller, they will never know, what his attitude is. When I'll buy something from a seller, I won't to know the truth about his attitude.*I understand, many time the negative feedback is accidentally, or really unfair. But I know, in my case wasn't unfair, and can be more. *I suppose, example this seller attitude was this, because he knew, the feedback will be deleted. He didn't care. And you supported this. I deeply disappointed now. I just wanted to tell you.**Regards*Nandor Boros (landi**uk)

GetHuman-bapankus did not yet indicate what eBay should do to make this right.

How GetHuman-bapankus fixed the problem

We are waiting for GetHuman-bapankus to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bapankus fixes it.
This email address isn't valid

eBay

Customer service issue
Reported by GetHuman-bapankus
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 18365 others
0 customers following this

Timeline

GetHuman-bapankus started working on this issue
Nov 9th, 2018 11:15am

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies