I was looking for a car to buy I didn't have much money but I am suppose to start a new...

GetHuman1485388's customer service issue with eBay from November 2018

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The issue in GetHuman1485388's own words
I was looking for a car to buy I didn't have much money but I am suppose to start a new job in Jacksonville Fl. *-*** hr. Away from home. I found a truck for $****.** I texted the number asking to see the truck, I got a text back with an email address and message telling me it was his sisters truck. So I emailed her she said she was in the military on base was getting ready to deploy next month did not want to have the truck sitting. She sent me ** pictures of the truck and contract from Ebay the pictures were from Ebay she said she has account so I believed. The contract said to purchase Ebay cards scratch take pictures and email to the Ebay address. You know the rest. My husband wanted the truck the night before I had found a car I really wanted That morning I got the email about the car so we were going to buy the car also. Oh it was Later that's when I got the email about the $***.** refundable insurance. So ** freaking ***.** cards we were surprised about the method of payment but the contract looked legitimate I read it and it made sense. Everything is done on the internet it never dawned on me that it should go through the entire website not just an email.*Now he has *- Ebay cards with a $***.** balance on them they never were scratched I have the receipt for them. we did not buy the car an Acura for a $****.**. From Stacy White *****@***.com. I received the same kind of email from Ebay motors vehicle protection program with alliance the details for purchase and delivery on it. I can't believe I fell for this twice in one day. The first vehicle was a Toyota Tokoma ** years old I can't believe people still ask $*****.***. For this truck. * cards all spent because I admit I am an idiot. $**** but we found out at CVS when we went to purchase the last * cards that it was a scam. Even then I could not believe until a couple more people told me about the scam. We spent our life savings because I needed a car badly and my husband drives a truck with ****** miles on it. I reported everything to ic* and the sheriff's department. We need that $**** for our monthly mortgage and Bill's. My husband is not speaking to me because he told me to call Ebay before I bought the truck I really believed I was dealing with an honest person. They said they had an Ebay account Martha Wanner *****@***.com was the email in which they used to hack my cell phone. I just don't understand how you could take cash for a piece of plastic and not help me after knowing with definite proof there has been a crime. My case number is SR**-************ I also want to report that I could have recouped $***.** on the cards that I used. The criminals told me they needed *** for insurance well I had to go back to the store to get it. I sent the pics they did not go thru because I deleted the email I called Ebay customer service after I found out about the scam . I gave the employee the numbers to the * Ebay cards he said he checked the cards and there was no balance. How that was possible I don't know. I checked those cards the night of ********* and everyone of those cards had a balance of $***.** I did it on Ebay thru my account. He lied to me. On ** ******* I checked the cards again and the money was gone so I thought that's because he put a freeze on the cards. Today I received an email from the crooks telling me they only received * payments from those cards. When I was writing my reports to Ebay and ic* they needed proof I had to retake pictures of the cards and receipts the hackers hacked my trash email and got the picture when I checked my email all of the emails I deleted the night before were back up and at the top it even said deleted email. So he did not freeze those cards. Your lazy employee needs to be investigated . IN SHORT I WANT THE MONEY BACK FOR THE UNUSED EBAY CARDS. EBAY CAN AFFORD THE MONEY. I REALLY WOULD LIKE FOR THEM TO HELP ME OUT PAY ME BACK FOR ALL OF IT. IF YOU SAW THE EMAILS AND IT WAS YOUR MOTHER IT HAPPENED TOO, YOU WOULD WANT HER FULLY COMPENSATED. MY NEXT MOVE IS WRITING THE NEWSPAPER ABOUT HOW I SPOKE TO * DIFFERENT REPRESENTATIVES FROM EBAY AND THEY TOLD ME THEY DON'T INVESTIGATE AND AFTER SENDING TONS OF SCAMS TO SPOOF@EBAY.COM ALL I GOT WAS A THANK YOU. THIS IS NOT SATISFACTORY THANK YOU. CAROLE TALIAFERRO. **PS.I HOPE TO HERE FROM YOU VERY SOON ***-***-**** OR *****@***.com
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Customer service issue
Reported by GetHuman1485388
Nov 3rd, 2018 - a mon ago
I have an issue with eBay too
Not resolved
Seen by 1 customer so far
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GetHuman1485388 started working on this issue
Nov 3rd 9:35pm