I'm trying to order the Mannes-Gimpel-Silva trio LP (Clara Schumann and Beethoven pian...

GetHuman-davnal's customer service issue with eBay from November 2018

1 view
17803 similar
0 following
Help with my eBay issue
Next: our robot will wait on hold for GetHuman-davnal to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-davnal's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-davnal may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
Tip from another customer
The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman-davnal's own words
I'm trying to order the Mannes-Gimpel-Silva trio LP (Clara Schumann and Beethoven piano trios) currently posted on Ebay, Seller, peter-ho-records (***% positive feedback) . I pressed Buy Now and selected Paypal as my payment method. (LP plus shipping). After a wait I received a message saying I couldn't make the purchase (no reason given) with the suggestion that I try a different method of payment. So I tried Visa, filled in all the details required accurately, waited - and received the same message (payment declined.) I tried this several times with the same result. It is illegal to post an item for sale by auction and refuse to sell it to the top (and as far as I can see) only bidder, i.e. me. So peter-ho-records must send me the item. I'm sure he will - given his ***% positive feedback he must be a very reliable seller. *Many thanks, Ebay, if you would kindly sort this problem out for me. David Nalden*P.S. I have made screenshots of every step in my attempts to buy this item as evidence.
GetHuman-davnal did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-davnal fixed the problem
We are waiting for GetHuman-davnal to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eBay email you?
This email address isn't valid
Follow this issue
See how GetHuman-davnal fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-davnal
Nov 2nd, 2018 - a mon ago
I have an issue with eBay too
Not resolved
Seen by 1 customer so far
Similar issue to 17803 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-davnal started working on this issue
Nov 2nd 5:48am