I'm trying to order the Mannes-Gimpel-Silva trio LP (Clara Schumann and Beethoven pian...
GetHuman-davnal's customer service issue with eBay from November 2018
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The issue in GetHuman-davnal's own words
I'm trying to order the Mannes-Gimpel-Silva trio LP (Clara Schumann and Beethoven piano trios) currently posted on Ebay, Seller, peter-ho-records (***% positive feedback) . I pressed Buy Now and selected Paypal as my payment method. (LP plus shipping). After a wait I received a message saying I couldn't make the purchase (no reason given) with the suggestion that I try a different method of payment. So I tried Visa, filled in all the details required accurately, waited - and received the same message (payment declined.) I tried this several times with the same result. It is illegal to post an item for sale by auction and refuse to sell it to the top (and as far as I can see) only bidder, i.e. me. So peter-ho-records must send me the item. I'm sure he will - given his ***% positive feedback he must be a very reliable seller. *Many thanks, Ebay, if you would kindly sort this problem out for me. David Nalden*P.S. I have made screenshots of every step in my attempts to buy this item as evidence.
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