Hi I accidentally clicked buy now on an item last night and the order went through in e...

GetHuman-beakywhi's customer service issue with eBay from October 2018

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The issue in GetHuman-beakywhi's own words
Hi I accidentally clicked buy now on an item last night and the order went through in error. I immediately messaged the seller saying I had made a mistake and please would they cancel my order (it was well withtin the recommended hour, it was within minutes of the transaction). I have this morning had no reply to that request, simply a message to say it has been dispatched. *It was my understanding that if you ask for the order to be cancelled within the hour they are obliged to agree. *I believe the item I ordered is also a fake, having since read feedback so I definately dont want it but they have taken my money and sent the item, ignoring my request.*Is there anything I can do?*How can i resolve this?

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Customer service issue
Reported by GetHuman-beakywhi
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 17116 others
0 customers following this
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GetHuman-beakywhi started working on this issue
Oct 23rd, 2018 12:03pm

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