Hi,**I ordered a Michael Kors handbag from the US and upon collection I had to pay...

GetHuman1374830's customer service issue with eBay from October 2018

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The issue in GetHuman1374830's own words
Hi,**I ordered a Michael Kors handbag from the US and upon collection I had to pay £**.** tax. When I opened the box I realised that it is not what i ordered so I sent the item back and requested refund. The seller has refunded me for the handbag but Not for the tax I payed. I told him I find it unfair that I payed for the tax which I am unable to claim back and I think he should refund me the tax fee as well as I have no handbag due to his negligence. He told me I can order the bag again and he will make sure that I get the right one this time and he will send it as present so i don’t need to pay the tax again but I do not wish to buy anything from him anymore because I was unhappy with his service. I also contacted HMRC who told me it’s the sellers responsibility to sort the issue out.**Is there anything I can do to recieve back my money I lost due to seller’s packing error?
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Customer service issue
Reported by GetHuman1374830
Oct 19th, 2018 - 3 mons ago
I have an issue with eBay too
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Seen by 2 customers so far
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GetHuman1374830 started working on this issue
Oct 19th, 2018 11:52am