Re: item *************Seller shipped wrong items and items he did ship arrived broken...

GetHuman1374144's customer service issue with eBay from October 2018

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The issue in GetHuman1374144's own words
Re: item *************Seller shipped wrong items and items he did ship arrived broken. Seller offered to ship replacements. I closed the return since the broken items were not to be returned per sellers offer. Seller became non-responsive regarding replacement items. Did not realize that all the options to ask for help or eBay to step in disappear when the return request is closed. I have not received working items or a refund. At this point with the seller non-responsive to several requests for tracking information, I would simply like a refund. You guys make it awful hard to contact you, but I'd like to give ya'll a chance to resolve this before disputing the charge on my credit card.
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Customer service issue
Reported by GetHuman1374144
Oct 19th, 2018 - 3 mons ago
I have an issue with eBay too
Not resolved
Seen by 4 customers so far
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GetHuman1374144 started working on this issue
Oct 19th, 2018 5:45am