On Oct. *, ****, I order * pair of front struts for my car a **** Ford Escape. The lab...
GetHuman1369656's customer service issue with eBay from October 2018
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The issue in GetHuman1369656's own words
On Oct. *, ****, I order * pair of front struts for my car a **** Ford Escape. The label on the box indicated that FedEx was the shipping company that delivered the item. Yesterday I went to FedEx and I showed them the emailed with return instructions and they said that they never handled returns with those instructions. Today I rechecked the initial order details and found that ups ground should have been the carrier. If I go to ups ground will the shipping be free? The struts received were ** inches high, too big for my vehicle.
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