On Oct. *, ****, I order * pair of front struts for my car a **** Ford Escape. The lab...

GetHuman1369656's customer service issue with eBay from October 2018

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The issue in GetHuman1369656's own words
On Oct. *, ****, I order * pair of front struts for my car a **** Ford Escape. The label on the box indicated that FedEx was the shipping company that delivered the item. Yesterday I went to FedEx and I showed them the emailed with return instructions and they said that they never handled returns with those instructions. Today I rechecked the initial order details and found that ups ground should have been the carrier. If I go to ups ground will the shipping be free? The struts received were ** inches high, too big for my vehicle.
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Customer service issue
Reported by GetHuman1369656
Oct 18th, 2018 - 3 mons ago
I have an issue with eBay too
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Seen by 2 customers so far
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GetHuman1369656 started working on this issue
Oct 18th, 2018 3:09pm