I won an item on eBay with auction. The number of the order is *************, ended on...

GetHuman1337418's customer service issue with eBay from October 2018

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The issue in GetHuman1337418's own words
I won an item on eBay with auction. The number of the order is *************, ended on **.**.**, paid on **.**.**. The sum was €****. It was paid via bank transfer. I have all the correspondence with the seller, also documents from the bank about the payment. The seller did not send anything and was calming me down, that item will be recieved soon. After I was still not recieving anything, I texted him * times more, but there was no answer. I followed the steps on eBay , but there was no result. What should I do to get some help and my money back
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Customer service issue
Reported by GetHuman1337418
Oct 13th, 2018 - 3 mons ago
I have an issue with eBay too
Not resolved
Seen by 4 customers so far
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GetHuman1337418 started working on this issue
Oct 13th, 2018 10:26am