I sold my first item ( booty bands ) she purchase it October *, **** and I didn’t ship...

GetHuman-dulce_fr's customer service issue with eBay from October 2018

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The issue in GetHuman-dulce_fr's own words
I sold my first item ( booty bands ) she purchase it October *, **** and I didn’t ship it yet as it says on my end “awaiting payment “ so I wait for almost a week.And now the buyer asking why I didn’t ship it yet so I did explain what’s shows on eBay “awaiting payment “ so I did send her reminder payment straight away today.The buyer mention she paid for it already but I didn’t received any payment at all please help as new seller I would be happy to have a good feedback and sort this *st issue.
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eBay

Customer service issue
Reported by GetHuman-dulce_fr
Oct 13th, 2018 - a mon ago
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GetHuman-dulce_fr started working on this issue
Oct 13th 7:19am