I purchased the the items listed below but the pins did not fit the shims (Please read...

GetHuman-hoarders's customer service issue with eBay from October 2018

4 views | 16236 similar | 0 following
Help with my eBay issue
First: share to improve GetHuman-hoarders's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-hoarders to get a eBay rep on the line!
Always use the GetHuman Phone to call eBay. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-hoarders may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman-hoarders's own words
I purchased the the items listed below but the pins did not fit the shims (Please read the details below that I sent to them) I sent the items back and received a refund of the cost of the items but not the postage or my cost of sending them back I still want the items as long as they fit ( They still have these item for sale but they did not give a reason why they do not fit)*NEW DISC FRONT END BRAKE CALIPER BRAKE PAD PINS SUITS HD HR HOLDEN DISC BRAKES*( ************ )*ANTIRATTLE DISC BRAKE CALIPER SHIMS for HD HR HOLDEN * FX FJ FE FC FB EK EJ EH***Still waiting for a reply to my message sent on the *rd Oct. I see you still have this items for sale. If no response I will contact ebay**earlybitz**Best to send them all back to**Early autos** Wilby crt*St. Albans*Vic. ******Cheers**qld*holdenman:*Hi They appear to be the correct plates (do other Holdens use the same type of plates). As I stated I tried an original pin through the new plate and it fitted. I also used a vernier to measure an old pin and a new pin and found that the new pin is a slightly bigger diameter but it does fit through the holes in the caliper. Do you want both the pins and plates returned or just the plates. What is your post address?**earlybitz**oh, im sorry about that, send them back and i will fix it for you, maybe i sent you the wrong plates*cheers**qld*holdenman:*Yesterday I received these caliper pins and the anti-rattle plates for my HR disc brakes. Letting you know that the pins do not fit through the holes in anti rattle plates. I have tried an old pin and it goes through the holes. The pins go through the caliper ok but are too big to fit through the holes in the anti rattle plates. Could you please check your stock and see if they are the same.The way it is now I can not use the anti rattle plates.

GetHuman-hoarders did not yet indicate what eBay should do to make this right.

How GetHuman-hoarders fixed the problem

We are waiting for GetHuman-hoarders to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hoarders fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-hoarders
Oct 13th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 16236 others
0 customers following this


GetHuman-hoarders started working on this issue
Oct 13th, 2018 1:34am

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers