Hello ebay service,*I am currently a seller with refund issues, sometimes I can't conne...

GetHuman-shalina's customer service issue with eBay from October 2018

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The issue in GetHuman-shalina's own words
Hello ebay service,*I am currently a seller with refund issues, sometimes I can't connect to paypal account, so I was recommend to refund our buyers directly from our paypal account and inform ebay customer service to close the refund case. Unfortunately I am new to ebay, only realized that I had sent messages to ebays open forum for *days, and ebay has sent refund automatically, meaning my customer received * refunds, please help out with this issue because I still can't find where to contact ebay other than calling. I also want to know how to prevent same refund issues for future.Thanks
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eBay

Customer service issue
Reported by GetHuman-shalina
Oct 12th, 2018 - 2 mons ago
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GetHuman-shalina started working on this issue
Oct 12th 2:37pm