I was selling a gift card worth $***. A buyer messaged and asked for the numbers in ord...

GetHuman-katiegib's customer service issue with eBay from October 2018

16149 similar
0 following
Help with my eBay issue
First: share to improve GetHuman-katiegib's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-katiegib to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-katiegib may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman-katiegib's own words
I was selling a gift card worth $***. A buyer messaged and asked for the numbers in order to check the balance and agreed to buy the gift card if it had the full balance. The gift card also had PIN numbers that I did NOT provide to them and are needed for making any purchases. They then proceeded to use the number in store (which is against store policy) and use the full gift card balance without actually purchasing it. I would like to report them for fraud and hopefully deactivate their account.
GetHuman-katiegib did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-katiegib fixed the problem
We are waiting for GetHuman-katiegib to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eBay email you?
This email address isn't valid
Follow this issue
See how GetHuman-katiegib fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-katiegib
Oct 11th, 2018 - 3 mons ago
I have an issue with eBay too
Not resolved
Seen by 3 customers so far
Similar issue to 16149 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-katiegib started working on this issue
Oct 11th, 2018 9:06pm