I bought something from ebay seller. After delivery date when I didn't received I've se...

GetHuman-sylwiap's customer service issue with eBay from October 2018

5 views | 16089 similar | 0 following
Help with my eBay issue
Next: our robot will wait on hold for GetHuman-sylwiap to get a eBay rep on the line!
Always use the GetHuman Phone to call eBay. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-sylwiap's own words
I bought something from ebay seller. After delivery date when I didn't received I've sent messages to seller and she added some tracking number witch show it was delivered and sign. Problem is it was not my signature. I opened ebay case to get my money back but they close it as tracking nr show signed. They didn't care when I told them I can proof this is not my signature .*I contacted royal mail but they investigation after almost *.* month show they cant help me. I also can't claim anything from them as I dont have proof of postage ( well Im buyer).*I send messege to seller she can vlaim money back from royal mail but she ignoring my messages. There is no contackt with her.*Also pp close my case for this same reason what ebay.*This is ongoin sience ** june and still no help from enyone.*Funny is my sister ordered this same thing( halloween costume for kids) from this same seller from ebay and situation is exactly this same. She was waiting like me at home for this parcel and never arrived. Tracking nr show again it was delivered and sign but we dont know who. Ebay also close her case and she didn't get refound. *Seller in both cases didn't proof postage and we not now is she sent anything to our adress. *We both are now out of pocket and we dont know what to do. Why buyer must lost money if we didn't received our orders.*Pls can anyone let me know who can help us ?

GetHuman-sylwiap did not yet indicate what eBay should do to make this right.

How GetHuman-sylwiap fixed the problem

We are waiting for GetHuman-sylwiap to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sylwiap fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-sylwiap
Oct 11th, 2018 - 3 years ago
Seen by 5 customers so far
Similar issue to 16089 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username


GetHuman-sylwiap started working on this issue
Oct 11th, 2018 12:18pm
GetHuman-sylwiap indicated the issue is not fixed yet.
Oct 12th, 2018 12:34pm