I ordered through eBay a Cocochoco keratin complete pre and after care treatment...

GetHuman-rkaursai's customer service issue with eBay from September 2018

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The issue in GetHuman-rkaursai's own words
I was trying to get my complete order on time but it doesn’t happened at all. Neither complete order nor on time ... I ordered through eBay a Cocochoco keratin complete pre and after care treatment $*** on * September. It’s estimated delivery date was ** September but I got delivery on ** September and it isn’t not full order. I received only sulphate free conditioner and keratin repair mask. So sulphate free shampoo , clarifying shampoo and Color therapy mask is missing. Moreover the conditioner I received isn’t in good condition, bottle’s lid is broken and has a stickytape on it. It’s really disappointing. I need other things ASAP because Thursday I am going overseas for * weeks or if not possible I need my money back ASAP so I can buy from somewhere else.
They don’t realise customer needs
I need remaining products before Thursday or refund
Emailed seller approximately ** hrs ago but no response yet
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eBay

Cocochoco keratin complete pre and after care treatments
Customer service issue
Reported by GetHuman-rkaursai
Sep 24th, 2018 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 14440 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username

Timeline

GetHuman-rkaursai started working on this issue
Sep 24th, 2018 12:31pm
GetHuman-rkaursai confirmed the issue is fixed. Hooray!
Sep 24th, 2018 12:44pm

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