New to eBay? Too bad, they'll suspend you for no reason and lock you out with no options for contacting them.
GetHuman-mcquille's customer service issue with eBay from September 2018
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The issue in GetHuman-mcquille's own words
I was simply trying to sell some new iphone cases I acquired, which I don't need and are brand new. ... I created an account yesterday to sell some products, but it got instantly suspended. The e-mail I received from eBay, reporting to me about that, did not specify the reason behind it. So I can't possibly know what to do in order to fix whatever's wrong with my account. Whenever I try to go to the eBay's contact page, it just shows an error message saying my account is suspended, but does not give any options, not even for contact.
I created my account a few days ago, but that doesn't mean I'm a fake seller from Deceitland. They could have at least tried to contact me via the registered e-mail, implementing some kind of automated message, I don't care. As long as I am given the opportunity to prove them that I'm legit. But they won't do that. They couldn't care less, apparently.
They could make this right by reinstating my account or, at the very least, allowing me to communicate with them? I mean, that's the BASIC for any company that provides a service that depends completely on other people.
I just decided to try eBay as I heard so much about it, but I expected to actually be able to do it. Instead, I was instantly locked out of the website for no reason and with no explanation as to why.
I tried to find e-mail addresses to contact them, to no avail. I also couldn't find any online alternative other than the Facebook Messenger, which they completely ignore.
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