I had purchased a product from a seller off ebay and the products started to not work p...

GetHuman1187080's customer service issue with eBay from September 2018

1 view
 | 
14354 similar
 | 
0 following
Help with my eBay issue
First: share to improve GetHuman1187080's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1187080 to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1187080 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman1187080's own words
I had purchased a product from a seller off ebay and the products started to not work properly. Although some time has passed the seller was willing to send me replacements but when he tried to send me the address to return the item, he says that the ebay site would not allow him to send the address due to privacy. But i really would like to get my replacements because i spent quite a bit of money for it to not work. How can the seller send me the address ?
GetHuman1187080 did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman1187080 fixed the problem
We are waiting for GetHuman1187080 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eBay email you?
This email address isn't valid
Follow this issue
See how GetHuman1187080 fixes it.
This email address isn't valid

eBay

Customer service issue
Reported by GetHuman1187080
Sep 23rd, 2018 - 3 mons ago
I have an issue with eBay too
Not resolved
Seen by 1 customer so far
Similar issue to 14354 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1187080 started working on this issue
Sep 23rd 2:29pm