tecdaw**,axofv : dave wheeler**This was unfortunately my first dealing with ebay and I...

GetHuman-techproc's customer service issue with eBay from September 2018

1 view
 | 
14005 similar
 | 
0 following
Help with my eBay issue
First: share to improve GetHuman-techproc's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-techproc to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-techproc may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
Tip from another customer
The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman-techproc's own words
tecdaw**,axofv : dave wheeler**This was unfortunately my first dealing with ebay and I had seen an HP all-in one pc that I decided to purchase.*The seller was a company called Pro-Avit, who is well known to Ebay**The macine arrived a few days later but was found to have been 'damaged in transit' and unusable.*I took the pc to a computer repair shop who advised that the pc was an old model, no longer produced, and so spares were impossible to get. They recommended that I return the item**The pc was packed in the same box as it was delivered in...was put into the care of Bridge of Don P.O. Aberdeen on Friday *th September for delivery within * working days - so would have been expected by latest Tuesday**There have been several Ebay emails requesting delivery and each time this uinformation has been relayed to them..**Your offices hyave made contact to tell me that the case has been closed and I am not due any rebate**Never in my life have I had so much trouble buying, and*or returning an item that was unusable on receipt.** I am about to contact PRO-AVIT and find out exactly what is going on here*This is absolutely out of order and I will go to the ends of the earth to clear this situation up, once and for all.*And all I did was attempt to purchase a *nd hand pc - and it has just gone from bad to worse by the day.*I even attempted to have the seller replace the damaged original and offered to balance the difference, and was told "he had a sale and all goods and nothing else ws available"...yet that very day, * more pc items from the same seller were readily available on ebay...* of which I had tried to buy but had to cancel because of the involved difficulties *And now I have been told 'no refund'.. *It has cert*ainly not been a good experience for myself. I am ** years old and not long out of hospital with serious medical concerns...this has certainly not helped my health situation*The damaged HP pc was returned to Pro-Avit by Post Office, where it was handed in for delivery on Friday *th Sept...* weeks ago tomorrow...and not even a return thank you from the seller...who looks as if he is to state that he has not received it back...yet has made no contact whatsoever.**Some procedures may need a review*And your record of my activities are showing an item I had only looked at on screen
GetHuman-techproc did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-techproc fixed the problem
We are waiting for GetHuman-techproc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eBay email you?
This email address isn't valid
Follow this issue
See how GetHuman-techproc fixes it.
This email address isn't valid

eBay

Customer service issue
Reported by GetHuman-techproc
Sep 20th, 2018 - 6 mons ago
I have an issue with eBay too
Not resolved
Seen by 1 customer so far
Similar issue to 14005 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-techproc started working on this issue
Sep 20th, 2018 1:46pm