Been having a problem with a seller who sent me a phone case but it doesn't allow me to...

GetHuman-directl's customer service issue with eBay from September 2018

3 views
 | 
13869 similar
 | 
0 following
Help with my eBay issue
First: share to improve GetHuman-directl's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-directl to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman-directl's own words
Been having a problem with a seller who sent me a phone case but it doesn't allow me to charge my phone with the case on even though it is advertised that it does, I have emailed him and he has said to show him but because I can't attach the pictures to the email on eBay I asked him for an email address and I would send it to him, I have sent the email * times with the attachments but he is playing silly buggers and is saying he isn't getting my emails....... I have already spoken to someone on the eBay chat and they said they would sent them a message which they have but he's still saying he's not getting my emails so I was wondering if there was an eBay customer support email address I could send the pictures to to get this sorted as it's taking too long to sort out.
GetHuman-directl did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-directl fixed the problem
We are waiting for GetHuman-directl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eBay email you?
This email address isn't valid
Follow this issue
See how GetHuman-directl fixes it.
This email address isn't valid

eBay

Customer service issue
Reported by GetHuman-directl
Sep 19th, 2018 - 6 mons ago
I have an issue with eBay too
Not resolved
Seen by 3 customers so far
Similar issue to 13869 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman-directl started working on this issue
Sep 19th, 2018 8:22am