I recently purchased ebay item ************. I contacted the seller before making a bid...
GetHuman-alfonzo's customer service issue with eBay from September 2018
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The issue in GetHuman-alfonzo's own words
I recently purchased ebay item ************. I contacted the seller before making a bid to inquire if there was any odor of mildew because the item description mentioned discoloration on part of it. I was told there was no odor. When I received the item, there was in fact a strong odor which immediately gave me an allergy attack. I would like a refund, but I do not think the item is acceptable to sell to anyone and therefore I do not want to send the item back so that nobody else needs to receive this damaged item. It seems I cannot request a refund without initiating a return. I would like to know how to proceed.
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