Hello, *I received an email stating that you had suspended my account indefinitely and...

GetHuman-cyndiell's customer service issue with eBay from September 2018

3 views | 13579 similar | 0 following
Help with my eBay issue
First: share to improve GetHuman-cyndiell's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-cyndiell to get a eBay rep on the line!
Always use the GetHuman Phone to call eBay. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-cyndiell may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman-cyndiell's own words
Hello, *I received an email stating that you had suspended my account indefinitely and I am curious as to why? I have not purchased anything with my account for awhile but I do look at items periodically. I sent an inquiry about a product and I received an email from you stating that my account was closed (please see the below email):** Your eBay account has been suspended***Hello cyndi-****,*After reviewing your eBay account, recent activity has raised serious security concerns. As a result, we've taken the following action on your account:*- Your eBay account has been suspended indefinitely.*- Item listings have been removed. A list of removed items is available further down in this email.**You won't be able to use eBay in any way. This includes using another existing account or registering a new account. Any outstanding selling fees are due immediately, and any amounts that you haven't previously disputed will be charged to the billing method currently on file.**We've taken this precaution to protect our members while we make sure that the activity doesn't cause harm -- however unintentionally -- to the eBay community.**We appreciate your understanding.**Thanks,**eBay **Please don't reply to this message. It was sent from an address that doesn't accept incoming email.****eBay Document ID: ************eBay is committed to your privacy. Read our user agreement and privacy notice. Learn how to recognize fake (spoof) emails.**Copyright * **** eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc., **** Hamilton Avenue, San Jose, CA *****.**I would like to have my account reopened as I have not done anything to deserve my account being suspended unless someone has hacked into my account and used it, which I should have been notified prior to this if this is what has happened.

GetHuman-cyndiell did not yet indicate what eBay should do to make this right.

How GetHuman-cyndiell fixed the problem

We are waiting for GetHuman-cyndiell to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cyndiell fixes it.
This email address isn't valid

eBay

Customer service issue
Reported by GetHuman-cyndiell
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 13579 others
0 customers following this

Timeline

GetHuman-cyndiell started working on this issue
Sep 17th, 2018 12:03pm

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies