Hello, *I received an email stating that you had suspended my account indefinitely and...

GetHuman-cyndiell's customer service issue with eBay from September 2018

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The issue in GetHuman-cyndiell's own words
Hello, *I received an email stating that you had suspended my account indefinitely and I am curious as to why? I have not purchased anything with my account for awhile but I do look at items periodically. I sent an inquiry about a product and I received an email from you stating that my account was closed (please see the below email):** Your eBay account has been suspended***Hello cyndi-****,*After reviewing your eBay account, recent activity has raised serious security concerns. As a result, we've taken the following action on your account:*- Your eBay account has been suspended indefinitely.*- Item listings have been removed. A list of removed items is available further down in this email.**You won't be able to use eBay in any way. This includes using another existing account or registering a new account. Any outstanding selling fees are due immediately, and any amounts that you haven't previously disputed will be charged to the billing method currently on file.**We've taken this precaution to protect our members while we make sure that the activity doesn't cause harm -- however unintentionally -- to the eBay community.**We appreciate your understanding.**Thanks,**eBay **Please don't reply to this message. It was sent from an address that doesn't accept incoming email.****eBay Document ID: ************eBay is committed to your privacy. Read our user agreement and privacy notice. Learn how to recognize fake (spoof) emails.**Copyright * **** eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc., **** Hamilton Avenue, San Jose, CA *****.**I would like to have my account reopened as I have not done anything to deserve my account being suspended unless someone has hacked into my account and used it, which I should have been notified prior to this if this is what has happened.

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Customer service issue
Reported by GetHuman-cyndiell
Sep 17th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 13579 others
0 customers following this


GetHuman-cyndiell started working on this issue
Sep 17th, 2018 12:03pm