Hi*I got a few email today,** september,from paypal saying that a buyer has a claim fro...

GetHuman-kmkallis's customer service issue with eBay from September 2018

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The issue in GetHuman-kmkallis's own words
Hi*I got a few email today,** september,from paypal saying that a buyer has a claim from april!!! Note that the buyer already gave me a positive feedback that he received the item on april..Now is the middle of september...and i just got the notifications that the buyer escalated to a claim paypal sided with the buyer and that my balance is negative...no notifications before just all of these today...paypal said that they investigate and sided with the buyer...didnt they saw that the buyer gave me a positive feedback on ebay?? In * minute i received * emails..case opens case closed and the buyer was refunded!!! Imade screen shots to show about the feedback but cannot find a way to show them..in my resolution center there is not any case open..how can i appeal this desicion?*Please look into this*Kallis

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eBay

Customer service issue
Reported by GetHuman-kmkallis
Sep 15th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 13355 others
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GetHuman-kmkallis started working on this issue
Sep 15th, 2018 8:07am

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