Package went to a ebay Fraudster! On Ebay PISSED!

GetHuman-rsalamun's customer service issue with eBay from September 2018

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The issue in GetHuman-rsalamun's own words
The buyer requested a shipping address change request from a California address to a now New York Address. Per the buyers request I shipped product to the NY address, and now the buyer is saying he never received it. as it was all requested thru Ebay. And I checked her out and she is a Ebay user with account on Ebay Buyer: tdant***, Tonya Dantuma **** Andy Street Lakewood, CA ***** USA on P... ... I sent a package * days ago and was contacted by buyer package not received to “actual buyer.” and I’ve been had I got a email request to change shipping address, I didn’t question the request as it was all done threw ebays system. And actual buyer is requesting a full refund as they are not the addresss that I sent package mailed to. I need help. Fedex ground, tracking * ************ my my Ebay user account rsalamun****.
Buyer is requesting a refund. How can I refund if it went threw Ebay acccount. And got address change shipping threw Ebay email. How do I resolve this issue.
Find out how this package request change of address happened and the actual person buyer account who was to get package didn’t get it as it was all transaction threw Ebay. I did. It receive PayPal payment.
Robert Salamun*Phone: *** ***-*****email address *****@***.com***** ** yrs. on Ebay as a seller.
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eBay

Ebay Online
Customer service issue
Reported by GetHuman-rsalamun
Sep 13th, 2018 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 13116 others
0 customers following this
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Timeline

GetHuman-rsalamun started working on this issue
Sep 13th, 2018 2:38am

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