I just tried to make a purchase that worth *** USD but an error happened and the transa...

GetHuman-call_awa's customer service issue with eBay from September 2018

14195 similar
0 following
Help with my eBay issue
Next: our robot will wait on hold for GetHuman-call_awa to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-call_awa's own words
I just tried to make a purchase that worth *** USD but an error happened and the transaction didn't succeed. However an amount of *** USD was taken from my card! I contacted the bank and they told me that this amount is on hold for Paypal and I have to wait for ** days for a return, but PayPal said that they didn't take it ! And I have to pay the seller in few days or she will have to open a case. The item ID is: ************ *I am terrified because we should have a secured checkout, if the transaction didn't happen why would it take money from the card!
GetHuman-call_awa did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-call_awa fixed the problem
We are waiting for GetHuman-call_awa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eBay email you?
This email address isn't valid
Follow this issue
See how GetHuman-call_awa fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-call_awa
Sep 21st, 2018 - 6 mons ago
I have an issue with eBay too
Not resolved
Seen by 3 customers so far
Similar issue to 14195 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
GetHuman-call_awa started working on this issue
Sep 21st, 2018 7:13pm
GetHuman-call_awa shared this issue with others over email
Sep 21st, 2018 7:15pm