Hi team, **i had a strange situation with ebay and would like to get some help... **on...

GetHuman-shaygil's customer service issue with eBay from August 2018

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The issue in GetHuman-shaygil's own words
Hi team, **i had a strange situation with ebay and would like to get some help... **on **.*.** **:** i made an order to Bosch BT***. *on **.*.** **:** I asked to cancel it. *on **.*.** **:** got confirmation for the cancellation. **and then the surprise starts... ***.*.** **:** - order was shipped (?!) ***.*.** - the seller is waiting for thy money. i replied that i cancelled - no help. ***.*.** - product sent!!! **during this time i wrote few times that i want to cancel. the seller insists that he already sent the product. then i came to know that the cancellation was from one seller and the order was from different seller.**today i got * messages. one - the product reached the post office here. second - the cancel was approved (from different seller). **in the credit card notes i can see that i already paid. **i am speechless. this is the first time i have issue with ebay.

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eBay

Customer service issue
Reported by GetHuman-shaygil
Aug 28th, 2018 - 3 years ago
Fixed
Seen by 15 customers so far
Similar issue to 11394 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username

Timeline

GetHuman-shaygil started working on this issue
Aug 28th, 2018 6:45am
GetHuman-shaygil indicated the issue is not fixed yet.
Aug 28th, 2018 11:17am
GetHuman-shaygil indicated the issue is not fixed yet.
Aug 29th, 2018 9:40am
GetHuman-shaygil indicated the issue is not fixed yet.
Aug 29th, 2018 2:32pm
GetHuman-shaygil indicated the issue is not fixed yet.
Aug 30th, 2018 4:44am
GetHuman-shaygil indicated the issue is not fixed yet.
Aug 31st, 2018 7:06pm

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