A seller sold something incorrectly which I misunderstood so I wanted to cancel my orde...

GetHuman1039175's customer service issue with eBay from August 2018

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Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman1039175's own words
A seller sold something incorrectly which I misunderstood so I wanted to cancel my order he did and reckons he refunded my £** I still have not received it since the **th August when it came out if my bank account I paid via debit card. He said he refunded me and put this.**don’t really know what you’re expecting. I have just spoke to ebay and the refund has gone through at my end. **Refunds can take a month when you pay via card instead of paypal funds. Next time you should read the description on things you’re looking to buy. I am not fraudulent the funds have left my end. **Then a seperate email from different person who can hardly speak English replied** bought the item they cancelled it and didn't is due me a refund still**Email from ebay MC*** **We think eBay account the*beans has been used without the account owner's permission, so we're now restoring it to them. To protect this member's privacy, we can't share any more details about their account.**People sometimes misuse eBay accounts by sending emails from them. In these emails, they invite you to buy or sell outside eBay, or ask questions that have nothing to do with eBay. They do this in the hope that you'll respond and give them your email address.**We strongly recommend you treat emails from this member with caution and don't respond if you hear from them again.**If you wish to chat to one of our customer service agents through the Live Chat function please follow the below link.**Also another person third party has gained access by using the sellers account and listing the item.**Either way where is my refund I haven't got it.

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eBay

Customer service issue
Reported by GetHuman1039175
Aug 26th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 11233 others
0 customers following this

Timeline

GetHuman1039175 started working on this issue
Aug 26th, 2018 7:37pm