Received EBAY purchase:*from EBAY: tem specifics*Condition:*Seller refurbished : *Sell...

GetHuman1034046's customer service issue with eBay from August 2018

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Received EBAY purchase:*from EBAY: tem specifics*Condition:*Seller refurbished : *Seller Notes:*“We are Microsoft Refurbishers who are held to the highest of refurbishing standards. The laptop has been taken off-lease and fitted with new parts, cleaned thoroughly and tested extensively. Starts up like new, right out of the box”*Model:*******Warranty:*One Year Hardware Failure Warranty*Operating System Edition:*Home Premium*Battery expectancy:****%*Operating System:*Windows ***Memory:** GB*Graphics Processing Type:*Integrated*On-Board Graphics*Color:**Silver*Product Line:*EliteBook*Hard Drive Capacity:**** GB*UPC:**Does not apply*MPN:******p*Processor Speed:**.**GHz*Processor Type:*Intel Core i*-****M*Bundled Items:*Premium Packaging*Brand:**HP*Certification:*Microsoft Registered Refurbisher*Hardware Connectivity:*DisplayPort, USB *.*, USB *.**Features:*USB *.* PORTS, A*C Power Adapter, KeyBoard Light, Built-in Webcam*Screen Size:***in.**Missing**USB *.* PORTS, A*C Power Adapter,**Condition: D.O.A - Dead On Arrival*No sign of life. Won't boot. Happen to have * OK compatible HP that should support this model. Both fail.**Request full refund including return postage ASAP.*Wife used VISA for purchase. Attorney's Office:**** Locust St, Santa Cruz, CA *****
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eBay

Customer service issue
Reported by GetHuman1034046
Aug 25th, 2018 - 4 mons ago
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Timeline
GetHuman1034046 started working on this issue
Aug 25th 2:14am
GetHuman1034046 confirmed the issue is fixed. Hooray!
Aug 25th 3:41pm