Hi,**My account i.d is fashionsden. I have got a return case from one of my buyer and b...

GetHuman-mynamefd's customer service issue with eBay from August 2018

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Hi,**My account i.d is fashionsden. I have got a return case from one of my buyer and buyer is asking me to pay for the return shipping. As, i have already mentioned in my listing that the return shipping will be paid by buyer, but ebay is also now forcing me to pay the return shipping.**Like seriously, buyer is saying that the quality is cheap but i have already sold the same product to ** other buyers too and all of them are completely satisfied with the quality, packaging and shipping. Still, i am ready to accept the return but why i have to pay the return shipment?? **I have already mentioned in the return policies that the return shipping will be paid by buyer.
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eBay

Customer service issue
Reported by GetHuman-mynamefd
Aug 24th, 2018 - 4 mons ago
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GetHuman-mynamefd started working on this issue
Aug 24th 8:34pm
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Aug 24th 8:57pm
GetHuman-mynamefd confirmed the issue is fixed. Hooray!
Aug 24th 9:10pm