I ordered a gtx **** from a certain user and just today I received the message that the...

GetHuman1032562's customer service issue with eBay from August 2018

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The issue in GetHuman1032562's own words
I ordered a gtx **** from a certain user and just today I received the message that the package arrived. However I did not get such package so I contacted the seller. The seller said that he was told to change the shipping address from my account. I think the seller was scammed and did not confirm with me whether to change address or not. So the item is now in someone else's hands when I, the original buyer paid for it but did not actually receive the product.
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eBay

Customer service issue
Reported by GetHuman1032562
Aug 24th, 2018 - 4 mons ago
I have an issue with eBay too
Not resolved
Seen by 4 customers so far
Similar issue to 11099 others
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Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman1032562 started working on this issue
Aug 24th 6:45pm