Hello my name Preston Gordon.*The issue I have is with shoppingnewfrog I bought a brand...

GetHuman-moshay's customer service issue with eBay from August 2018

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The issue in GetHuman-moshay's own words
Hello my name Preston Gordon.*The issue I have is with shoppingnewfrog I bought a brand new *graphics card from the above people and the software for the graphics card doesn't work, the reason is it's not the original software that came with that graphics card, they sent me a cope of the original software. I had ask them to send the original software in which they don't wanna do for some reason. It's been about a week not talking with them on the subject and there giving me the runaround about it. Ive ask for a full refund and told them I'll send the graphics card and the cope of the software that they sent with the graphics card. at this point they don't wanna give me a full refund, Just some of the money and there now saying how much they wanna send. I would need a full refund as I showed them the cope of the software that wouldn't work for that graphics card. if you need to read any of the emails I sent to them, you can read then if you need to for any proof for what the facts really are here.
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eBay

Customer service issue
Reported by GetHuman-moshay
Aug 24th, 2018 - 4 mons ago
I have an issue with eBay too
Fixed
Seen by 6 customers so far
Similar issue to 11028 others
0 customers following this
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Timeline
GetHuman-moshay started working on this issue
Aug 24th 12:06am
GetHuman-moshay indicated the issue is not fixed yet.
Aug 24th 1:10am
GetHuman-moshay indicated the issue is not fixed yet.
Aug 24th 1:12am
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Aug 27th 1:19am
GetHuman-moshay indicated the issue is not fixed yet.
Aug 27th 1:20am