I wish to appeal against your decision to find in favour of the buyer when he purchased...

GetHuman-sjdwhyte's customer service issue with eBay from August 2018

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The issue in GetHuman-sjdwhyte's own words
I wish to appeal against your decision to find in favour of the buyer when he purchased the item knowing what was listed.**The buyer purchased item * ************ on ********** and only requested a return on ********** claiming that the item was defective. I dispute this.**Further, following the advice from customer service on ********* SR *-************, I did not make contact with the buyer and awaited the opportunity to dispute his right for a return. However, you have gone ahead and have made a decision without attempting to hear my side of the story.**As a result of this decision, I will be left with a music system that doesn't work, I am out of pocket and my PayPal account is in deficit.**I wish to appeal agains this abhorrent decision and hope that eBay find in my favour.
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Customer service issue
Reported by GetHuman-sjdwhyte
Aug 16th, 2018 - a yr ago
I have an issue with eBay too
Not resolved
Seen by 2 customers so far
Similar issue to 10174 others
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GetHuman-sjdwhyte started working on this issue
Aug 16th, 2018 11:34am