Hello. I have a question about the selling process. I just sold recently my first prod...

GetHuman982946's customer service issue with eBay from August 2018

9775 similar
0 following
Help with my eBay issue
First: share to improve GetHuman982946's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman982946 to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman982946 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman982946's own words
Hello. I have a question about the selling process. I just sold recently my first product in UK with my ebay account. I received from the buyer the payment but the payment was hold on by the Ebay. So i wanned to ask what is the process of this?. The buyer just informed me that i have to send my product first to him and set the tracking number for ebay so that they can see that the product arrived and then only they will release the money to my account or all of this is a false?. **If i'll send that product first, will the ebay then remove the hold and the money will come to my account?. **Paid: £***.** *Item *: *************Date sold: ********** That is my product information which i sold recently. Please take a look on it and tell me what should i do about it. Becouse the money is on hold and is not coming to my account. **I'm looking for an answer. Thank you!.
GetHuman982946 did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman982946 fixed the problem
We are waiting for GetHuman982946 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay customer problems.
How do I dispute an eBay purchase?How do I return an item for a refund on eBay?What happens if your eBay account is suspended?
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman982946 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman982946
Aug 12th, 2018 - a yr ago
I have an issue with eBay too
Not resolved
Seen by 2 customers so far
Similar issue to 9775 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman982946 started working on this issue
Aug 12th, 2018 6:59pm