Hello. I have a question about the selling process. I just sold recently my first prod...

GetHuman982946's customer service issue with eBay from August 2018

2 views | 9775 similar | 0 following
Help with my eBay issue
First: share to improve GetHuman982946's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman982946 to get a eBay rep on the line!
Always use the GetHuman Phone to call eBay. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman982946 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman982946's own words
Hello. I have a question about the selling process. I just sold recently my first product in UK with my ebay account. I received from the buyer the payment but the payment was hold on by the Ebay. So i wanned to ask what is the process of this?. The buyer just informed me that i have to send my product first to him and set the tracking number for ebay so that they can see that the product arrived and then only they will release the money to my account or all of this is a false?. **If i'll send that product first, will the ebay then remove the hold and the money will come to my account?. **Paid: £***.** *Item *: *************Date sold: ********** That is my product information which i sold recently. Please take a look on it and tell me what should i do about it. Becouse the money is on hold and is not coming to my account. **I'm looking for an answer. Thank you!.

GetHuman982946 did not yet indicate what eBay should do to make this right.

How GetHuman982946 fixed the problem

We are waiting for GetHuman982946 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman982946 fixes it.
This email address isn't valid

eBay

Customer service issue
Reported by GetHuman982946
Aug 12th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 9775 others
0 customers following this

Timeline

GetHuman982946 started working on this issue
Aug 12th, 2018 6:59pm

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians