I have been having a problem with someone who is trying to get a refund and return an i...
GetHuman982933's customer service issue with eBay from August 2018
4 views | 9774 similar | 0 following
Help with my eBay issue
Next: our robot will wait on hold for GetHuman982933 to get a eBay rep on the line!
Always use the GetHuman Phone to call eBay. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman982933's own words
I have been having a problem with someone who is trying to get a refund and return an item that was shipped. I clearly stated what they were receiving in the description and showed pictures of the exact item. This man received the item and complained that it was not authentic when I know for a fact that it is. He has been harassing me to give him a refund on the item. I need help getting him to leave me alone and knowing that I don’t allow returns. I clearly have that in the description as well. I have it as a sold as is and no returns policy. Can I please get help? I just wanted a good experience and so far it has turned out horrible. I believe he wants me to refund the money so he can have the money and the item. I believe he won’t send the item back and I personally do not want returns. I am super upset that he has been so rude and that I have not had the experience I was hoping for. I truly just wanted to sell items that people would be able to use since I am not using them. Please help.
GetHuman982933 did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman982933 fixed the problem
We are waiting for GetHuman982933 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay customer problems.