HI. i am Mr. Brenno Dytoc from the Philippines. Last July **, ****, I placed two orde...

GetHuman-brennody's customer service issue with eBay from August 2018

Help with my eBay issue
The issue in GetHuman-brennody's own words
Buy a good product ... HI. i am Mr. Brenno Dytoc from the Philippines. Last July **, ****, I placed two orders through eBay Philippines for the following:**) New DVD Teresa Teng Concert in Hong Kong (**** & ****) - * DVD set**) Teresa Teng NHK Concert **** and Hong Kong Concert **** DVD All Region Set.*The first item (* DVD set) arrived yesterday Aug **, ****. But when I tested it today Aug. **, ****, it does NOT play consistently. It would play and stop intermmitently. I would like yo ask for a replacement or a refund.*I am still awaiting the *nd item and I hope that this time, it will play properly. If not, I have no recourse but to ask for a refund as well.
There was no response from eBay or eBay PH
Replacement or refund
I expected good sales and after sales service from eBay
So far, emailing eBay
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eBay

DVD
Customer service issue
Reported by GetHuman-brennody
Aug 11th, 2018 - 7 mons ago
I have an issue with eBay too
Fixed
Seen by 13 customers so far
Similar issue to 9600 others
0 customers following this
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Timeline
GetHuman-brennody started working on this issue
Aug 11th, 2018 4:00am
GetHuman-brennody indicated the issue is not fixed yet.
Aug 11th, 2018 5:23am
GetHuman-brennody indicated the issue is not fixed yet.
Aug 12th, 2018 5:01am
GetHuman-brennody indicated the issue is not fixed yet.
Aug 14th, 2018 5:34am
GetHuman-brennody indicated the issue is not fixed yet.
Aug 14th, 2018 5:39am
GetHuman-brennody indicated the issue is not fixed yet.
Aug 14th, 2018 5:40am
GetHuman-brennody indicated the issue is not fixed yet.
Aug 21st, 2018 12:07am
GetHuman-brennody indicated the issue is not fixed yet.
Aug 21st, 2018 12:08am