Hello! *I bought a laptop from auction. In description of laptop was said that laptop i...

GetHuman975316's customer service issue with eBay from August 2018

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The issue in GetHuman975316's own words
Hello! *I bought a laptop from auction. In description of laptop was said that laptop is used, have some little scratches and mark on screen. All these I found when recived laptop, but also I found non working microphone and letter “p” on keyboard also seemed dead. At next day I took laptop to the service, where they had found that previous user of laptop take apart and carelessly, thats why he spoiled screws, in service they fixed all it for near to **€, but also they found that laptop was previously water damaged and then fixed by seller, which means that laptop was already refurbished by seller and not used as he assured me in description of item. In service they said that they can fix all new issues, but it will cost about ***€. *I don’t want to return the item, because I already have paid for fixing laptop, which wasn’t in perfect working condition, as seller said to me. I just want to receive refund from seller, because he haven’t mentioned this things in listing, which would influence bids and item price. *Please help me with this deal. *Best wishes, Vladimir.
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Customer service issue
Reported by GetHuman975316
Aug 10th, 2018 - a yr ago
I have an issue with eBay too
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Seen by 6 customers so far
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GetHuman975316 started working on this issue
Aug 10th, 2018 3:03pm