Hello! *I bought a laptop from auction. In description of laptop was said that laptop i...

GetHuman975316's customer service issue with eBay from August 2018

6 views
 | 
9507 similar
 | 
0 following
Help with my eBay issue
First: share to improve GetHuman975316's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman975316 to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman975316's own words
Hello! *I bought a laptop from auction. In description of laptop was said that laptop is used, have some little scratches and mark on screen. All these I found when recived laptop, but also I found non working microphone and letter “p” on keyboard also seemed dead. At next day I took laptop to the service, where they had found that previous user of laptop take apart and carelessly, thats why he spoiled screws, in service they fixed all it for near to **€, but also they found that laptop was previously water damaged and then fixed by seller, which means that laptop was already refurbished by seller and not used as he assured me in description of item. In service they said that they can fix all new issues, but it will cost about ***€. *I don’t want to return the item, because I already have paid for fixing laptop, which wasn’t in perfect working condition, as seller said to me. I just want to receive refund from seller, because he haven’t mentioned this things in listing, which would influence bids and item price. *Please help me with this deal. *Best wishes, Vladimir.
GetHuman975316 did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman975316 fixed the problem
We are waiting for GetHuman975316 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay customer problems.
How do I dispute an eBay purchase?How do I return an item for a refund on eBay?What happens if your eBay account is suspended?
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman975316 fixes it.
This email address isn't valid

eBay

Customer service issue
Reported by GetHuman975316
Aug 10th, 2018 - a yr ago
I have an issue with eBay too
Not resolved
Seen by 6 customers so far
Similar issue to 9507 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman975316 started working on this issue
Aug 10th, 2018 3:03pm