During the time I purchased a product, someone hacked into my credit card info and used...

GetHuman971341's customer service issue with eBay from August 2018

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The issue in GetHuman971341's own words
During the time I purchased a product, someone hacked into my credit card info and used my credit card. I believe somone hacked the seller as well and sent me separate emails from the "seller" Ebay does not allow personal email info. Although ebay says seller has been paid, the identity theif may be the one who is actually paid. Seller has not sent item nor will tell me when sending it. The identity thief emailed me separately not through ebay from *****@***.com. IThis individual has gotten the payment. Please check with the seller to verify this is his address because I believe this is where payment went not actual seller. You need to alert the seller if seller is not listed at this address on ebay as this. **Canon Powershot sx*** HS **GB Kit*Canon Powershot sx*** HS **GB Kit**Price: $***.***You've committed to buy this item*Item ID: *************Pay now*Get to know the seller robru-*****Located: Lancaster, PA, United States***Member since: Jun **, ******And that is ther real seller. I have called * days in a row yet no one seems to see the seriousness of this. My bank account has been depleted. You need to contact the seller to let them know their identity has been stolen.
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Customer service issue
Reported by GetHuman971341
Aug 9th, 2018 - a yr ago
I have an issue with eBay too
Not resolved
Seen by 3 customers so far
Similar issue to 9368 others
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GetHuman971341 started working on this issue
Aug 9th, 2018 4:07pm