ORDER ISSUE. I just ordered a SoClean cpap machine, and put in the code for the coupon...

GetHuman967201's customer service issue with eBay from August 2018

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The issue in GetHuman967201's own words
Purchase the cpap cleaning machine using the coupon . ... ORDER ISSUE. I just ordered a SoClean cpap machine, and put in the code for the coupon at the bottom of th order where it said add it. The coupon was not taken at the end of purchase. Apparently I was supposed to have activated the coupon first, and then ordered. How can I still get the coupon added ?
I am ** years old and was not aware that just adding the code at the end of the transaction in the space provided was not sufficient . Once it went to PayPal then it was too late.
I would like the discount applied to the purchase of $***.** in the form of an eBay or PayPal credit.
** plus years .
I tried to call customer service .*.
I have an issue with eBay too
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Customer service issue
Reported by GetHuman967201
Aug 8th, 2018 - a yr ago
I have an issue with eBay too
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Seen by 11 customers so far
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Timeline
GetHuman967201 started working on this issue
Aug 8th, 2018 5:48pm
GetHuman967201 shared this issue with your circles on Google+
Aug 8th, 2018 7:54pm