I purchased item ************* (Samsung UBD-M**** *K) and it does not work. I opened a...
GetHuman946589's customer service issue with eBay from August 2018
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I purchased item ************* (Samsung UBD-M**** *K) and it does not work. I opened a "Return" case with Ebay and the seller contacted me and ask me to close the return request case and work with him directly and in return he would send me a return label and upon arrival of the item he would refund my purchase price. The returned item arrived at the sellers detestation and now the seller is not responding to my emails or given me a refund. I tried to reopen my Return Request Case with Ebay but it indicates that once I closed my case it can not be reopened. The Seller is not refunding my purchase price and he has the item back. I need Ebay to step in and help.
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