Where to enter discounts code

GetHuman933562's customer service issue with eBay from July 2018

Help with my eBay issue
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The issue in GetHuman933562's own words
Claim **% discount ... I ordered two items a few minutes ago. It said enter POSE** in checkout but there wasn’t anywhere to enter it and the payment went through without the discount. Please how do I get the discount or car I cancel the order?
No where in checkout to enter discount code
Refunding the POSE** discount
I have been a member since February ****
Don’t know what else to do
I have an issue with eBay too
How GetHuman933562 fixed the problem
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eBay

Kimono jacket and Waffle shell top
Customer service issue
Reported by GetHuman933562
Jul 31st, 2018 - 9 mons ago
I have an issue with eBay too
Fixed
Seen by 5 customers so far
Similar issue to 8090 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman933562 started working on this issue
Jul 31st, 2018 8:52am
GetHuman933562 indicated the issue is not fixed yet.
Jul 31st, 2018 11:47am
GetHuman933562 indicated the issue is not fixed yet.
Jul 31st, 2018 11:51am
GetHuman933562 indicated the issue is not fixed yet.
Jul 31st, 2018 12:12pm