I bid and won a item. NOW??? Hours later, it for some reason (???) NO IDEA why! Says...

GetHuman917986's customer service issue with eBay from July 2018

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The issue in GetHuman917986's own words
I bid and won a item. NOW??? Hours later, it for some reason (???) NO IDEA why! Says:*“You have PAID but the seller still needs to ship”””...... she messaging me and we are in touch so she doesn’t know what to do either? I NEEd to pay her ASAP .... PLEASE HELP! **I had WOn something a few days ago... THEN my WiFi went down Do to the big power outage... in CA.... so... I could see if I EO OR pay her. I got on finally tonite and she had left a message. She of course wanted her money. I paid her with my apologies... then I ordered another item tonite and went to PAY and NOW itslike tHIS! She will hate me! Help please.... lesley
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Customer service issue
Reported by GetHuman917986
Jul 26th, 2018 - 10 mons ago
I have an issue with eBay too
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Seen by 2 customers so far
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GetHuman917986 started working on this issue
Jul 26th, 2018 3:14am