I purchased a "Makita" tool bag*backpack yesterday, and was contacted by eBay today exp...

GetHuman-jfaughn's customer service issue with eBay from July 2018

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The issue in GetHuman-jfaughn's own words
I purchased a "Makita" tool bag*backpack yesterday, and was contacted by eBay today explaining that I purchased from an account that had been"compromised." It says there's no record of payment on the item history, which is absolutely ridiculous. **.** was taken out of my bank account instantly for the item. I even have a screenshot of the transaction in my bank account, to prove it. The item has been taken off of eBay, therefore there's no way to make the refund happen as I can no longer search for the item anymore. I just want my refund and to move on. Thanks for your time.
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eBay

Customer service issue
Reported by GetHuman-jfaughn
Jul 26th, 2018 - 10 mons ago
I have an issue with eBay too
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Seen by 4 customers so far
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Items needed
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Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman-jfaughn started working on this issue
Jul 26th, 2018 12:40am
GetHuman-jfaughn indicated the issue is not fixed yet.
Jul 27th, 2018 6:35am
GetHuman-jfaughn indicated the issue is not fixed yet.
Jul 31st, 2018 6:01am