Ref: *Screen name - gwhitegate*Resolution case number - ***********Item - Amazon Fire T...
GetHuman862232's customer service issue with eBay from July 2018
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The issue in GetHuman862232's own words
Ref: *Screen name - gwhitegate*Resolution case number - ***********Item - Amazon Fire TV.**I returned the item to the seller and entered the tracking number (from Thailand) in the case files.*Tracking number - RR*********TH*We tracked the item ourselves and found it to be refused at the airport.*We have since been back to the post office and they informed us that it was refused due to having batteries inside.*We have now taken the batteries out and repacked the item. We have resent it back to the seller but the tracking number is now different.*I have searched for an answer in the help files but this one seems quite unique.*The new number is - RR*********TH*Are you able to update this information at your end?
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