hello there, i use ebay frecuently as a buyer.*i bought a beach pop up tent ( that was...

GetHuman-lyart's customer service issue with eBay from July 2018

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The issue in GetHuman-lyart's own words
hello there, i use ebay frecuently as a buyer.*i bought a beach pop up tent ( that was same of the description of the seller)*same day i recieved, same day i sent message to the seller for returner the item, because wasnt a POP UP TENT. *they reply me this crazy message **The seller replied to you*Hi Lydia,*floureondeal sent you a message about your request:*Dear lydiaartman , I am so sorry the issue brings you inconvenience. Could you please tell me if you open the parcel? If you open the parcel we can not sell the item again! Could you please sell the item to your friend or someone who need it?? And we will refund you *USD to you as a compensation!!! This item do not have quality and if you want to return the item back to us we will not pay for the return shipping fee. After our warehouse colleague check out this item is in our warehouse we will refund all the money back to you. In order to save your money and time would you please accept us refund partial money to you?? Looking forward to your reply. Thanks a lot for your deeply understanding. Freya **please i want a returned shipping label to resend the item to the seller and i want for them total refund*i repit: im a buyer of ebay for a long time.*I do not like this seller and I do not like his customer service either*could you please help me ? *thank you

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eBay

Customer service issue
Reported by GetHuman-lyart
Jul 7th, 2018 - 4 years ago
Fixed
Seen by 3 customers so far
Similar issue to 5821 others
0 customers following this
Items needed
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Email address on the account
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Account number
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Timeline

GetHuman-lyart started working on this issue
Jul 7th, 2018 11:38am
GetHuman-lyart shared this issue with your circles on Google+
Jul 7th, 2018 11:39am
GetHuman-lyart shared this issue with your circles on Google+
Jul 7th, 2018 11:39am
GetHuman-lyart confirmed the issue is fixed. Hooray!
Jul 7th, 2018 2:34pm