I am writing to express my dissapointment with my transaction eBay item number...

GetHuman852689's customer service issue with eBay from July 2018

Help with my eBay issue
The issue in GetHuman852689's own words
I am writing to express my dissapointment with my transaction eBay item number:************.**I have purchased and paid for on Jun **, **** , **:**PM. Currently my ebay app still states, that the item is paid for has not been shipped yet.**In his selling statement the seller says about a * day waiting period after the payment has cleared, well that has past now by * days.**They also state something about the checking their watches...**Let me tell you my side. So far this seller is the slowest in shipping their item, about * times slower compare to the next slowest.**I am a US customer and the culture here is when the money is exchanged is when the item is handed over.*I can understand few days of delay but this seller is now up to * days and that is just to ship it.**I feel that this seller either does not have the watch or the watch is broken. Either way he does not have the listed watch for sale.**I am so frustrated with this seller's process.... I want you, Ebay, to contact the seller and demand the watch be shipped in ** hrs or return my money.**The bottom line is that a seller needs to have his item ready for shipping at the time when the listing goes on, otherwise is a fake listing.**Thank you,*Daniel Demcovici

GetHuman852689 did not yet indicate what eBay should do to make this right.

How GetHuman852689 fixed the problem
I called eBay and they took care of it.
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eBay

Customer service issue
Reported by GetHuman852689
Jul 5th, 2018 - 4 years ago
Fixed
Seen by 8 customers so far
Similar issue to 5704 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username

Timeline

GetHuman852689 started working on this issue
Jul 5th, 2018 8:36pm
GetHuman852689 confirmed the issue is fixed. Hooray!
Jul 8th, 2018 9:51pm
GetHuman852689 confirmed the issue is fixed. Hooray!
Jul 9th, 2018 10:24pm

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