Order a CPU on ebay, seller shipped it with wrong address. Item failed to deliver and a...
GetHuman-ycui's customer service issue with eBay from June 2018
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The issue in GetHuman-ycui's own words
Order a CPU on ebay, seller shipped it with wrong address. Item failed to deliver and automatically re-send back to seller. However, the delivery man delivered it to the wrong mailbox, and item got lost. Nevertheless, usps system shows item "Delivered to original sender". Ebay's system think the item is actually being delivered to buyer, which is not. Seller agreed to refund the purchase, but because of the above mentioned issue. The refund is stuck on ebay's system for days. Paypal also has no record for any refund. **Out of desperation of malfunctional website, buyer clicked return the item. Since no item was received, this is in a lockup state. **Seller's paypal account was also locked due this unresolved issue. **Need solution to fix it. **Item id: ************
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