Sunday ** June I received email from eBay to say someone had been using my account to b...

GetHuman820388's customer service issue with eBay from June 2018

Help with my eBay issue
Sunday ** June I received email from eBay to say someone had been using my account to buy fi****ng gear so they blocked any payments of purchases.I changed my p***words to eBay and PayPal. Mon ** June I received an email from eBay telling me someone had purchased something from me and not received it and they want a refund, I don’t sell on eBay. The ref *********** - ***an ** Galon Horse*Cattle Agricultural Drinker*Water Trough. X* * £**.**.*Last time I used Paypal was * June. I want you to please look into this and sort it out.
I trust that eBay will make this right and come up with a resolution that is fair.
Help with my eBay issue
How GetHuman820388 fixed the problem:
I phoned eBay who told me to contact the buyer and get them to contact ebY as it isn’t anything to do with me. I did and eBay sorted out the problem.
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eBay

Customer service issue
Reported by GetHuman820388
Jun 25th, 2018 - 2 mons ago
I have an issue with eBay too
Fixed
GetHuman820388 shared how to fix
Seen by 9 customers so far
Similar issue to 4793 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman820388 started working on this issue
Jun 25th 10:58pm
GetHuman820388 indicated the issue is not fixed yet.
Jun 25th 11:35pm
GetHuman820388 confirmed the issue is fixed. Hooray!
Jun 29th 2:21pm