I am trying to list an item in which a customer tried to buy earlier today. His offer w...

GetHuman-drewnich's customer service issue with eBay from June 2018

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The issue in GetHuman-drewnich's own words
I am trying to list an item in which a customer tried to buy earlier today. His offer was $**. However, he thought the offer was $** without shipping but EBAY would not let him purchase without paying for shipping. I informed him that from my understanding, he was offering $** plus shipping but he sent me a message saying he was offering $** with shipping included. So I gave him the option of canceling the order. So when I got home today I did some research on this particular pair of shoes and realized that I was asking a lower price than I could actually get. So I listed them as a new item, asking for more than I had most recently posted the price for them. However, once I prepared them to be listed again, I pressed ‘continue’ so that they would be listed again and a message popped up saying ‘the item cannot be listed or modified. The title and*or description may contain improper words, or the listing or seller may be in violation of eBay policy.’ So before I go any further with this, can you please let me know what I need to do or change in order for it not to be in violation of eBay policy? **Thanks,*Drew
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eBay

Customer service issue
Reported by GetHuman-drewnich
Jun 14th, 2018 - 9 mons ago
I have an issue with eBay too
Fixed
Seen by 3 customers so far
Similar issue to 3824 others
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Timeline
GetHuman-drewnich started working on this issue
Jun 14th, 2018 1:40am
GetHuman-drewnich indicated the issue is not fixed yet.
Jun 14th, 2018 3:25am