I ordered a personalized rock climbing shirt for my grandson on May **th for his birthd...

GetHuman-janembro's customer service issue with eBay from June 2018

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The issue in GetHuman-janembro's own words
I ordered a personalized rock climbing shirt for my grandson on May **th for his birthday on June **th. I have not received the item. I contacted ebay to assist and they contacted the Seller. The Seller contacted me and apologized not knowing why this happened and would send the tshirt in the next day or two. I then closed the "Open Issue" with ebay thinking the matter was resolved. It is not resolved. The Seller took my money and then lied about resolving the matter.
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eBay

Customer service issue
Reported by GetHuman-janembro
Jun 11th, 2018 - 9 mons ago
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Timeline
GetHuman-janembro started working on this issue
Jun 11th, 2018 4:13pm
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Jun 11th, 2018 4:14pm