I bought a diffusor with luohao**** and never received it. It was supposed to arrive be...

GetHuman-gpsparat's customer service issue with eBay from June 2018

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The issue in GetHuman-gpsparat's own words
I bought a diffusor with luohao**** and never received it. It was supposed to arrive between March ** and May *, ****.*I have been emailing them since May **, as I never received the product. They have just been offering me different alternatives which I never accepted and asked them for a refund of the product which I never got. I would like you to please contact the seller and I would also like to post a negative feedback and would like to know how to do it.*When I finally contacted ebay, I received a letter saying that the ** days after the last date for the product to arrive were gone, so that I had to deal directly with the seller.*I never knew about this ** days policy and I did contact the seller directly within this period of time, not knowing that I had to contact ebay and not the seller,*However, I am sure you have a record of the emails I have been sending to the seller and you could check that the complaints started within the period of ** days.*Could you please intervene with the seller so that they should issue a refund?
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eBay

Customer service issue
Reported by GetHuman-gpsparat
Jun 10th, 2018 - a yr ago
I have an issue with eBay too
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GetHuman-gpsparat started working on this issue
Jun 10th, 2018 5:04am