I bought a diffusor with luohao**** and never received it. It was supposed to arrive be...
GetHuman-gpsparat's customer service issue with eBay from June 2018
Help with my eBay issue
First: share to improve GetHuman-gpsparat's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-gpsparat to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-gpsparat may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman-gpsparat's own words
I bought a diffusor with luohao**** and never received it. It was supposed to arrive between March ** and May *, ****.*I have been emailing them since May **, as I never received the product. They have just been offering me different alternatives which I never accepted and asked them for a refund of the product which I never got. I would like you to please contact the seller and I would also like to post a negative feedback and would like to know how to do it.*When I finally contacted ebay, I received a letter saying that the ** days after the last date for the product to arrive were gone, so that I had to deal directly with the seller.*I never knew about this ** days policy and I did contact the seller directly within this period of time, not knowing that I had to contact ebay and not the seller,*However, I am sure you have a record of the emails I have been sending to the seller and you could check that the complaints started within the period of ** days.*Could you please intervene with the seller so that they should issue a refund?
GetHuman-gpsparat did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-gpsparat fixed the problem
We are waiting for GetHuman-gpsparat to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.