Someone sent me a dirty fake makeup pallet when I sent a message they said that wasn't...

GetHuman-kimtrim's customer service issue with eBay from June 2018

644 similar
0 following
Help with my eBay issue
First: share to improve GetHuman-kimtrim's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-kimtrim to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-kimtrim may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman-kimtrim's own words
Someone sent me a dirty fake makeup pallet when I sent a message they said that wasn't the item they sent but I only ordred it from them. They claimed it was real its not they sayif I send it back and it doesnt match their other products I won't be refunded. it ***% came from them im worried about sending it back and not getting my money back plus they soudlnt be selling fake makeup.*Kim
GetHuman-kimtrim did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-kimtrim fixed the problem
We are waiting for GetHuman-kimtrim to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eBay email you?
This email address isn't valid
Follow this issue
See how GetHuman-kimtrim fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kimtrim
Jun 7th, 2018 - 7 mons ago
I have an issue with eBay too
Not resolved
Seen by 2 customers so far
Similar issue to 644 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-kimtrim started working on this issue
Jun 7th, 2018 6:11pm